If Your Pet Is Poorly

We understand how worrying it can be when your pet is poorly, which is why we offer same-day appointments at all our surgeries.  If you need some advice or reassurance, please phone us and our reception team will be happy to help or arrange an appointment for you. You’ll find all the surgery contact numbers on our home page or in the orange telephone button to the top right of your screen.

Are you unsure whether your pet needs to see the vet immediately?

If so, give us a call or take a look at our Pet Symptom Checker. This will assess your pet’s symptoms and offer advice to help your pet as well as offer practical solutions that you can do at home (when appropriate). It also provides guidance on the urgency of your pet’s situation and whether you need to see us immediately.

What if you need help outside of our opening hours?

If you have an emergency outside of our opening hours, don’t worry, as our Glenfield surgery is open 24/7 for 365 days of the year. This is a fully equipped veterinary hospital and is RCVS accredited. It is the only independent pet hospital in Leicester.

If you do have an emergency, please contact our Glenfield team on 0116 231 1635.

At The Park Veterinary Group, there will always be one of our team available to help you, no matter when you need us!

Visiting us with your poorly pet

If your pet is unwell, here are some tips to help make your visit to us as calm and stress-free as possible for you and your pet:

  • If your pet is feeling poorly or is very anxious, to help minimise any undue stress, you may wish to wait in the car with them. When you arrive, just pop in and let us know and we will come and tell you when  it’s time for your appointment. We can help get your furry friend into the surgery if you need assistance with them.
  • If your pet is badly injured or has mobility issues, when you arrive come and let us know, as we have special equipment and many pairs of hands to help get your pet into the surgery as comfortably as possible.

Remember, we provide 24/7 care at our Glenfield surgery, so don’t hesitate to call us if you need us, day or night!