We can now offer a full range of services for our patients, while still adhering to COVID-19 social distancing rules.
As a Practice, we have been preparing for how we will work in the ‘new normal’. We will be providing the same high-quality services, with the same friendly, caring people, just delivered in a slightly different way.
We are working in smaller teams to reduce the spread of COVID-19 and therefore lead times for appointments may be a little longer than usual. Please bear with us at this time – we will do our best to make your appointment as smooth as possible.
Guidance for attending your appointment
To keep everyone safe could we please request that you remain in your vehicle when you arrive at the practice and call reception to let us know you have arrived. One of the team will then describe the process to you and this may involve someone coming out to your car to collect your pet for their appointment.
If you are asked to enter the practice please follow the following measures:
- remaining 2m apart
- wear a face covering at all times
- use hand sanitiser when entering and leaving the practice
We will also be taking payment via remote payment links.
We have made these changes as the health and wellbeing of our patients, clients and staff is our number-one priority.
Thank you for your continued understanding during this time. We remain committed to delivering the best care for your pet and if you have any questions, please do not hesitate to get in touch.